Terms of service
Terms & Conditions
Last updated: 12/02/2026
Welcome to Paw Madness. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these terms.
1. General Conditions
By using this website, you confirm that you are at least the age of majority in your jurisdiction or have given us consent to allow any minor dependents to use this site.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to use our products for any illegal or unauthorised purpose.
2. Products & Pricing
All prices are listed in AUD unless otherwise stated.
We reserve the right to:
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Modify prices at any time
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Discontinue products without notice
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Limit quantities purchased per person or household
We make every effort to display products accurately. However, colours and images may vary slightly depending on your device.
3. Orders & Payments
By placing an order, you agree that:
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All information provided is accurate and complete
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You are authorised to use the selected payment method
We reserve the right to cancel or refuse any order suspected of fraud, unauthorised activity, or resale without approval.
If your order is cancelled after payment, a full refund will be issued.
4. Shipping
Delivery times are estimates only and may vary depending on location and product availability.
Paw Madness is not responsible for delays caused by:
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Customs processing
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Carrier delays
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Incorrect shipping information provided by the customer
It is the customer’s responsibility to ensure correct shipping details at checkout.
5. Returns & Refunds
Returns are handled in accordance with our Returns & Refund Policy.
We reserve the right to refuse returns that:
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Do not meet eligibility criteria
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Show signs of use or damage
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Are returned without prior approval
Refunds are issued to the original payment method once approved.
6. Limitation of Liability
Paw Madness shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
All products are provided “as is” without warranties beyond those required by applicable consumer law.
Nothing in these terms excludes or limits any rights you may have under Australian Consumer Law.
7. Intellectual Property
All content on this website, including images, logos, text, and graphics, is the property of Paw Madness and may not be reproduced without written permission.
8. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.
9. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:
